Excel front R/H Quarterlight

petero · Post by **petero** » Fri Mar 10, 2017 23:09

Hi, I have been trying to find a replacement for my front drivers side quarterlight widow (the one with the hole)
I have had no luck at all and the only option seems to be to make one out of polycarbonate
This has keep my Excel off the road now for 4 months and i would really like to sort it out.
Need to be able to get it to New Zealand as well!

Post by **Hawaiis0** » Fri Mar 10, 2017 23:25

i WILL speak with LB tomorrow to see if they have one. Are you ok for covering postage etc?

petero · Post by **petero** » Sat Mar 11, 2017 01:49

Thanks very much for that,postage etc will be no problem

Post by **Hawaiis0** » Tue Mar 14, 2017 20:26

Hi Peter

LB have a choice of secondhand (£60) or new (£90) windows. Posting to NZ is no problem for them. They need your contact details so if you want to proceed. You can email them off their website contact page.

Stu

tonypoll · Post by **tonypoll** » Wed Mar 15, 2017 12:25

I have found in the past LotusBits are not always too good on answering emails, so if you do not get an email response after a while a phone call helps. Again, in my experience, they are very good at answering phone calls - although I appreciate phoning from NZ is a pain.
Tony

Post by **Hawaiis0** » Wed Mar 15, 2017 20:05

tonypoll wrote:I have found in the past LotusBits are not always too good on answering emails, so if you do not get an email response after a while a phone call helps. Again, in my experience, they are very good at answering phone calls - although I appreciate phoning from NZ is a pain.
Tony

LB now have a chap (Mark) covering email traffic. He answered me next day so I dont think the old problem of snail mail is a there now.

PM me your email address and I will phone it through if you want.

petero · Post by **petero** » Wed Mar 15, 2017 22:20

Thanks for the advice, I emailed approx 24hrs ago so I shall wait a while longer (until after the weekend) and then look into ringing them.

petero · Post by **petero** » Fri Apr 07, 2017 07:00

The Quarterlight arrived today so thanks for the advice.
The emails didn't work but phone calls got excellent quick service (the delay has been my own fault......time difference, flu)
I noticed my window says it is a "sample" Does this mean there are no more new ones ?
There is a company here that can make them if I lend them my new one , is it worth considering ?
It cost an eye watering 110 pounds in courier fees but that the cost of living so far away from Brexit and Trump.
Thanks again
Peter

The Lotus Grand Tourers

Excel front R/H Quarterlight

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