Page 1 of 1

Excel front R/H Quarterlight

Posted: Fri Mar 10, 2017 23:09
by petero
Hi, I have been trying to find a replacement for my front drivers side quarterlight widow (the one with the hole)
I have had no luck at all and the only option seems to be to make one out of polycarbonate
This has keep my Excel off the road now for 4 months and i would really like to sort it out.
Need to be able to get it to New Zealand as well!

Re: Excel front R/H Quarterlight

Posted: Fri Mar 10, 2017 23:25
by Hawaiis0
i WILL speak with LB tomorrow to see if they have one. Are you ok for covering postage etc?

Re: Excel front R/H Quarterlight

Posted: Sat Mar 11, 2017 01:49
by petero
Thanks very much for that,postage etc will be no problem

Re: Excel front R/H Quarterlight

Posted: Tue Mar 14, 2017 20:26
by Hawaiis0
Hi Peter

LB have a choice of secondhand (£60) or new (£90) windows. Posting to NZ is no problem for them. They need your contact details so if you want to proceed. You can email them off their website contact page.

Stu

Re: Excel front R/H Quarterlight

Posted: Wed Mar 15, 2017 12:25
by tonypoll
I have found in the past LotusBits are not always too good on answering emails, so if you do not get an email response after a while a phone call helps. Again, in my experience, they are very good at answering phone calls - although I appreciate phoning from NZ is a pain.
Tony

Re: Excel front R/H Quarterlight

Posted: Wed Mar 15, 2017 20:05
by Hawaiis0
tonypoll wrote:I have found in the past LotusBits are not always too good on answering emails, so if you do not get an email response after a while a phone call helps. Again, in my experience, they are very good at answering phone calls - although I appreciate phoning from NZ is a pain.
Tony

LB now have a chap (Mark) covering email traffic. He answered me next day so I dont think the old problem of snail mail is a there now. :D

PM me your email address and I will phone it through if you want.

Re: Excel front R/H Quarterlight

Posted: Wed Mar 15, 2017 22:20
by petero
Thanks for the advice, I emailed approx 24hrs ago so I shall wait a while longer (until after the weekend) and then look into ringing them.

Re: Excel front R/H Quarterlight

Posted: Fri Apr 07, 2017 07:00
by petero
The Quarterlight arrived today so thanks for the advice.
The emails didn't work but phone calls got excellent quick service (the delay has been my own fault......time difference, flu)
I noticed my window says it is a "sample" Does this mean there are no more new ones ?
There is a company here that can make them if I lend them my new one , is it worth considering ?
It cost an eye watering 110 pounds in courier fees but that the cost of living so far away from Brexit and Trump.
Thanks again
Peter